The following is a summary of cover relating to this warranty.
A copy of the full terms is available on request.
This insurance is underwritten by AXA Insurance UK plc
Eligibility
Applicable to vehicles up to a maximum of 10 years old at the date of inception.
BENEFITS
What parts are covered?
We insure you against loss due to mechanical breakdown occurring during the
cover period detailed on your schedule to those items specifically listed.
All parts not listed are excluded from the Plan.
Engine
Rocker assembly, inlet and exhaust valves, valve guides and springs (excluding
burnt valves and decokes), cylinder head (excluding cracks and overheating damage),
head gasket, head bolts, push rods, camshaft and cam followers, timing gears,
chains, tensioners, oil pump, pistons and rings, cylinder bores, gudgeon pins,
con rods and bearings, crankshaft and bearings, oil seals and bushes, inlet
and exhaust manifolds, flywheel and ring gear, distributor drive, oil cooler.
Timing Belts
Timing Belts are covered provided there is proof that Manufacturer's
replacement recommendations have been complied with and they are free from oil
contamination.
Turbo
The complete unit (including the wastegate, provided it is an integral part
of the turbo unit and cannot be purchased separately). Please note: the above
cover only applies to Turbo Units fitted as part of the Manufacturer's original
specifications.
Gearboxes Manual
The complete unit (including the wastegate, provided it is an integral part
of the turbo unit and cannot be purchased separately). Please note: the above
cover only applies to Turbo Units fitted as part of the Manufacturer's original
specifications.
Manual
All internal failures of gears, shafts, synchromesh hubs, selectors, seals and
bushes, bearings, speedometer drive, overdrive units (when fitted), solenoid,
transfer box.
All internal failures of clutches, planetary gears, reduction gears,
shafts, variable pulleys, thrust link drives, internal seals, bushes and bearings.
Rack and pinion, steering box, idler box, power steering rack/ram and pump,
pressure pipes, reservoir, steering column.
Cooling System
Water pump, thermostat, heater matrix, electric fan motor/sensor, viscous
fan coupling, radiator, air conditioning pump, condenser, evaporator,
magnetic clutch and valves (when fitted as standard).
Propshaft
Propshaft, universal joints and bearings. Excluding: Rubber couplings,
together with all other parts not listed.
Shock absorbers, coil springs, upper and lower wishbones, ball joints,
swivel joints, McPherson struts, suspension arms, anti-roll bar, self-levelling
units and reservoir, pump and regulator valves, seals, displacer,
hydro-pneumatic system.
In the event of a claim being accepted by us, you may if applicable, claim
the following benefits, the maximum we will pay shall not exceed the claim
limit detailed on your schedule and provided that prior authorisation is
given by the administrator.
Vehicle Hire
In respect of Car Hire, up to £50 per day (including VAT) for a maximum of
7 days. Car Hire is only available when the Manufacturer's recommended repair
time exceeds 8 hours. The period of hire does not include delays awaiting start
of repairs or delivery of parts.
Recovery
Towing charges up to an amount of £50 per occurrence (inclusive of VAT).
Overnight Accommodation
In respect of overnight accommodation, up to £50 per occurrence (including VAT) provided that:
mechanical breakdown occurs outside a 50 mile radius of your
address or intended overnight accommodation; and
the insured vehicle cannot be repaired during the day of the mechanical breakdown; and
a relief vehicle is not available.
Continental Use
Cover is extended whilst the insured vehicle is in any country of the EU or
EFTA for a period of not more than 60 days in any 12 month period, the amount
we will pay is restricted to the equivalent United Kingdom rate for labour
charges and parts at Manufacturer's list prices which are current at the
date of the claim.
GENERAL INFORMATION Insurer
The Insurer is AXA Insurance UK plc Limited, the insurer is
authorised and regulated by the Financial services authority FRN202689.
Administrator
The administrator is Ybrain Cyf Limited, T/A.
The administrator is authorised and regulated by the Financial Services Authority.
Cancellation
You may cancel this cover within 14 days of receiving your policy book and
schedule with a full refund by writing to the administrator, twg services
limited at the address above. If you cancel after such period no refund will be
due unless the vehicle has been written off or in
the event of your death and provided no claim has been made.
Making a Claim
If you consider you have a claim, do not proceed with repairs until
the claim is authorised by the administrator. Your repairer must telephone
the administrator on 0800 043 0917 and obtain a claim authority number prior
to any work being carried out. We reserve the right to subject the
insured vehicle to an independent assessment.
Complaints
If you have any enquiry or complaint about your policy, you should in the
first instance contact your supplying dealer or warranty works.
If you are not satisfied in the way a complaint has been dealt with you may write
to AXA Insurance UK plc Limited at 107 Cheapside London EC2V 6DU and independent
advice may be gained from the Financial Ombudsman service at South Quay Plaza,
183 Marsh Wall, London E14 9SR, Telephone 0845 080 1800.
None of the above affects your statutory rights
Law Applicable
Unless specifically agreed to the contrary prior to policy inception, this
policy shall be subject to English Law. The EEA State for the purposes of the
policy is the United Kingdom.
Policy Term
Cover is available for up to 36 months and will be detailed on your schedule.
Compensation
You may be entitled to compensation under the Financial Services Compensation
Scheme in the event that we are unable to meet our liabilities in full.
Language
This policy is written in English and all communication entered into shall be in English.
Special Needs
For large print, audio and braille you can call us on 0870 849 9805 or text telephone 020 8869 1796/97.
Demands and Needs
The customer named on the registration form has purchased a vehicle and
believes this warranty would be beneficial to them. The customer has been advised
of the details of cover on the summary of cover, including the main benefits,
main exclusions and limitations of the cover, and is not aware of any other
insurance policy that they currently have that makes this cover unsuitable.
The customer is aware of their obligation to provide all material information
and has made a reasoned decision on the basis of the information provided in the
summary of cover, and also has a period of 14 days after the receipt of policy
documentation to cancel the contract if they wish to re-consider their decision.
Status Disclosure
Warranty Works, an operating division of Ybrain Cyf, can only offer a product
from a single provider,AXA Insurance UK plc Limited.
We act as an agent of the insurer in respect of the sale of this product.
Ybrain Cyf is authorised and regulated by the Financial Services Authority,
with a FSA registered number of 313320 which can be checked by contacting the
FSA via the website of www.fsa.gov.uk/register or by phoning 0845 606 1234. Our
company registered address is Pant y Llyn, Llandrillo, Corwen, Clwyd, LL21 0TE.
If you need to register a complaint please contact Warranty Works in writing
at the address above or telephone 0800 0430917. If you cannot settle your
complaint with us you may be entitled to refer it to the Financial Ombudsman
Service. We are covered by the Financial Services Compensation Scheme. You
may be entitled to compensation from the scheme if we cannot meet our obligations.
Additional Notes about these warranties:
UK Underwriting Limited on behalf of AXA Insurance plc
underwrites these warranties & commercial vehicle warranties.
Both UK Underwriting Limited and AXA Insurance plc
are registered at the Financial Services Authority (FSA)