What is Covered - STANDARD CARS WARRANTIES

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Warrantyworks Standard Warranty Summary of Cover

The following is a summary of cover relating to this warranty. A copy of the full terms is available on request.

This insurance is underwritten by UK underwriting limited on behalf of Fortis Insurance Limited, registered office:

Fortis House
Tollgate
Eastleigh
SO53 3YA
Registered in England No. 00354568

ELIGIBILITY

ANY AGE ANY MILEAGE

BENEFITS

WHAT PARTS ARE COVERED?

WE INSURE YOU AGAINST LOSS DUE TO MECHANICAL BREAKDOWN OF CERTAIN PARTS DURING THE PERIOD OF COVER. ONLY THE PARTS SPECIFICALLY LISTED UNDER EACH HEADING ARE INSURED. IF A PART IS NOT LISTED AS BEING INSURED, THEN IT WILL NOT BE COVERED.

ENGINE

ROCKER ASSEMBLY, INLET AND EXHAUST VALVES, VALVE GUIDES AND SPRINGS (EXCLUDING BURNT VALVES AND DECOKES), CYLINDER HEAD (EXCLUDING CRACKS AND OVERHEATING DAMAGE), HEAD GASKET, HEAD BOLTS, PUSH RODS CAMSHAFT AND CAM FOLLOWERS, TIMING GEARS CHAINS AND TENSIONER, OIL PUMP, PISTONS AND RINGS, CYLINDER BORES, GUDGEON PINS, CON RODS AND BEARINGS, CRANK SHAFT AND BEARINGS, OIL SEALS AND BUSHES, INLET AND EXHAUST MANIFOLDS, FLYWHEEL AND RING GEAR, DISTRIBUTOR DRIVE, OIL COOLER.

TIMING BELTS

ARE INSURED IF THERE IS PROOF THAT THE MANUFACTURER’S REPLACEMENT RECOMMENDATIONS HAVE BEEN COMPILED WITH, AND THEY ARE FREE FROM OIL CONTAMINATION.

GEARBOX

MANUAL:

ALL INTERNAL FAILURES OF GEARS, SHAFTS, SYNCHROMESH HUBS, SELECTORS, SEALS AND BUSHES, BEARINGS, SPEEDOMETER DRIVE, TRANSFER BOX.

AUTOMATICS:

ALL INTERNAL FAILURE OF GEARS, OIL PUMP, SEALS, SHAFTS, BUSHES, CLUTCHES, BRAKE BANDS, BEARINGS, GOVERNORS, SERVOS, TORQUE CONVERTOR, DRIVE PLATE, VALVE BLOCK, COMPUTER GOVERNOR, MODULATOR VALVE, SPEEDOMETER DRIVE.

CONTINUOUS VARIABLE TRANSMISSIONS CTX/CVT

ALL INTERNAL FAILURES OF CLUTCHES, PLANETARY GEARS, SHAFTS, VARIABLE PULLEYS, THRUST LINK DRIVES, INTERNAL SEALS, BUSHES AND BEARINGS.

DRIVE SYSTEM (FRONT/REAR)

CROWN WHEEL AND PINION, HALF SHAFT OIL SEALS, BEARINGS, PLANET GEARS, BEVEL GEARS, REAR EXTERNAL DRIVE SHAFTS, CONSTANT VELOCITY JOINTS, 4 WHEEL DRIVE UNITS.

CASINGS

CYLINDER BLOCK, GEARBOX AND AXLE IF THEY HAVE BEEN DAMAGED BY A MECHANICAL BREAKDOWN OF ONE OF THE PARTS LISTED ABOVE.

VARIOUS ITEMS NOT INSURED

AIR CONDITIONING RECHARGING, ANTI-FREEZE, LUBRICANTS, FILTERS, TRANSMISSION FLUIDS, EXTERNAL OIL LEAKS, SERVICEABLE AND ANCILLARY ITEMS SUCH AS PLUGS, POINTS, CONDENSER, DISTRIBUTOR CAP, ROTOR ARM, CORE PLUGS AND ANY P-ART NOT LISTED AS BEING COVERED BY THE POLICY.

EXTENSIONS TO COVER

IN THE EVENT OF A CLAIM BEING ACCEPTED BY US, YOU MAY IF APPLICABLE, CLAIM THE FOLLOWING BENEFITS, THE MAXIMUM WE WILL PAY SHALL NOT EXCEED THE CLAIM LIMIT DETAILED ON YOUR SCHEDULE AND PROVIDED THAT PRIOR AUTHORISATION IS GIVEN BY THE ADMINISTRATOR.

VEHICLE HIRE

IN RESPECT OF CAR HIRE, UP TO £40 PER DAY (INCLUDING VAT) FOR A MAXIMUM OF 7 DAYS. CAR HIRE IS ONLY AVAILABLE WHEN THE MANUFACTURER’S RECOMMENDED REPAIR TIME EXCEEDS 8 HOURS. THE PERIOD OF HIRE DOES NOT INCLUDE DELAYS AWAITING START OF REPAIRS OR DELIVERY OF PARTS.

RECOVERY

TOWING CHARGES UP TO AN AMOUNT OF £50 PER OCCURRENCE (INCLUSIVE OF VAT).

    MECHANICAL BREAKDOWN OCCURS OUTSIDE A 50 MILE RADIUS OF YOUR ADDRESS OR INTENDED OVERNIGHT ACCOMMODATION; AND
  1. THE INSURED VEHICLE CANNOT BE REPAIRED DURING THE DAY OF THE MECHANICAL BREAKDOWN; AND
  2. A RELIEF VEHICLE IS NOT AVAILABLE.

CONTINENTAL USE

COVER IS EXTENDED WHILST THE INSURED VEHICLE IS IN ANY COUNTRY OF THE EU OR EFTA FOR A PERIOD OF NOT MORE THAN 60 DAYS IN ANY 12 MONTH PERIOD, THE AMOUNT WE WILL PAY IS RESTRICTED TO THE EQUIVALENT UNITED KINGDOM RATE FOR LABOUR CHARGES AND PARTS AT MANUFACTURER’S LIST PRICES WHICH ARE CURRENT AT THE DATE OF THE CLAIM.

GENERAL INFORMATION INSURER

THE INSURER IS UK UNDERWRITING LIMITED ON BEHALF OF FORTIS INSURANCE LTD, REGISTERED NUMBER 78950, A PRIVATE COMPANY LIMITED BY SHARES AND INCORPORATED IN ENGLAND WHOSE HEAD AND REGISTERED OFFICES ARE 5 OLD BROAD STREET, LONDON, EC2N 1AD. THE INSURER IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY.

ADMINISTRATOR

THE ADMINISTRATOR IS RECALL DIRECT LIMITED, T/A WARRANTY WORKS, WHOSE REGISTERED OFFICE IS SUITE 26, 432 DEWSBURY ROAD, LEEDS, LS11 7DF COMPANY NUMBER 6325229. THE ADMINISTRATOR IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY 475985.

CANCELLATION

YOU MAY CANCEL THIS COVER WITHIN 14 DAYS OF RECEIVING YOUR POLICY BOOK AND SCHEDULE WITH A FULL REFUND BY WRITING TO THE ADMINISTRATOR AT THE ADDRESS ABOVE. IF YOU CANCEL AFTER SUCH PERIOD NO REFUND WILL BE DUE.

MAKING A CLAIM

IF YOU CONSIDER YOU HAVE A CLAIM, DO NOT PROCEED WITH REPAIRS UNTIL THE CLAIM IS AUTHORISED BY THE ADMINISTRATOR. YOUR REPAIRER MUST TELEPHONE THE ADMINISTRATOR ON 0800 0430917 AND OBTAIN A CLAIM AUTHORITY NUMBER PRIOR TO ANY WORK BEING CARRIED OUT. WE RESERVE THE RIGHT TO SUBJECT THE VEHICLE TO AN INDEPENDENT ASSESSMENT.

COMPLAINTS

IF YOU HAVE ANY ENQUIRY OR COMPLAINT ABOUT YOUR POLICY, YOU SHOULD IN THE FIRST INSTANCE CONTACT WARRANTY WORKS. IF YOU ARE NOT SATISFIED IN THE WAY A COMPLAINT HAS BEEN DEALT WITH YOU MAY WRITE TO THE HEAD OF CLAIMS, UK UNDERWRITING LTD, 2 GIBRALTAR HOUSE, BOWCLIFFE ROAD, LEEDS, LS10 1HB. INDEPENDENT ADVICE MAY BE GAINED FROM THE FINANCIAL OMBUDSMAN SERVICE AT SOUTH QUAY PLAZA, 183 MARSH WALL, LONDON E14 9SR, TELEPHONE 0845 080 1800. NONE OF THE ABOVE AFFECTS YOUR STATUTORY RIGHTS.

LAW APPLICABLE

UNLESS SPECIFICALLY AGREED TO THE CONTRARY PRIOR TO POLICY INCEPTION, THIS POLICY SHALL BE SUBJECT TO ENGLISH LAW. THE EEA STATE FOR THE PURPOSES OF THE POLICY IS THE UNITED KINGDOM.

COMPENSATION

YOU MAY BE ENTITLED TO COMPENSATION UNDER THE FINANCIAL SERVICES COMPENSATION SCHEME IN THE EVENT THAT WE ARE UNABLE TO MEET OUR LIABILITIES IN FULL.

LANGUAGE

THIS POLICY IS WRITTEN IN ENGLISH AND ALL COMMUNICATION ENTERED INTO SHALL BE IN ENGLISH.

DEMANDS AND NEEDS

THE CUSTOMER NAMED ON THE REGISTRATION FORM HAS PURCHASED A VEHICLE AND BELIEVES THIS WARRANTY WOULD BE BENEFICIAL TO THEM. THE CUSTOMER HAS BEEN ADVISED OF THE DETAILS OF COVER ON THE SUMMARY OF COVER, INCLUDING THE MAIN BENEFITS, MAIN EXCLUSIONS AND LIMITATIONS OF THE COVER, AND IS NOT AWARE OF ANY OTHER INSURANCE POLICY THAT THEY CURRENTLY HAVE THAT MAKES THIS COVER UNSUITABLE. THE CUSTOMER IS AWARE OF THEIR OBLIGATION TO PROVIDE ALL MATERIAL INFORMATION AND HAS MADE A REASONED DECISION ON THE BASIS OF THE INFORMATION PROVIDED IN THE SUMMARY OF COVER, AND ALSO HAS A PERIOD OF 14 DAYS AFTER THE OF POLICY DOCUMENTATION TO CANCEL THE CONTRACT IF THEY WISH TO RE-CONSIDER THEIR DECISION.

STATUS DISCLOSURE

Warranty Works, an operating division of Recall Direct Ltd, can only offer a product from a single provider, Uk Underwriting Limited On Behalf Of Fortis Insurance Limited. We act as an agent of the insurer in respect of the sale of this product. Recall direct is authorised and regulated by the financial services authority, with an FSA registered number of 475985 which can be checked by contacting the FSA via the website of www.fsa.gov.uk/register or by phoning 0845 606 1234. Our company registered address is Suite 26, Concourse House 432 Dewsbury Road, Leeds LS11 7DF. If you need to register a complaint please contact warranty works in writing at the address above or telephone 0800 0430917. If you cannot settle your complaint with us you may be entitled to refer it to the financial ombudsman service. We are covered by the financial services compensation scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations.

Additional Notes about these warranties:
UK Underwriting Limited on behalf of Fortis Insurance Limited

Underwrites these Warranties & Commercial Vehicle Warranties.

Both UK Underwriting Limited and Fortis Insurance Limited

are registered at the Financial Services Authority (FSA)