The following is a summary of cover relating to this warranty. A copy of the
full terms is available on request.
This insurance is underwritten by UK Underwriting Limited on behalf of AXA Insurance UK plc, Registered office:
5 Old Broad Street London EC2N 1AD
Registered in England No. 78950
Eligibility
Applicable to vehicles up to a maximum of 10 years old having covered less
than 100,000 miles at the date of inception.
BENEFITS
What parts are covered?
All mechanical and electrical parts are covered against mechanical breakdown on
the vehicle together with:
Turbo/Supercharge (Factory fitted)
Catalytic Converter
Air Conditioning (Factory fitted)
In Car Entertainment (Up to a maximum of £100)
Timing belts:
Provided there is proof that the manufacturer's replacement recommendations have
been complied with and they are free from oil contamination.
Casings
Cylinder block, gearbox, and axle if they have been damaged by a mechanical
breakdown of one of the parts insured.
The above parts are covered providing the conditions of this plan are complied with.
Non-covered parts General
All bodywork, handles and hinges, interior/exterior trim, brightwork,
paint, glass (including front & rear heated screens & elements), weatherstrips,
rubber seals, sheet metal, sun roof panels, seats, carpets, seat belts, wiper
arms/blades, wheels and tyres, wheel alignment/balancing, adjustments.
Service parts and other parts subject to routine maintenance or periodic
repair including but not limited to plugs, points, condensor, distributor
cap, rotor arm, HT leads, filters.
Any item or accessory not in the manufacturer's original specifications.
Working materials
Unless working materials and supplies such as oils, filters and
anti-freeze are required as a direct result of the failure of a covered part.
Clutch
Where the condition is due to wear and tear or the clutch is burnt out.
Brakes
Brake discs, brake pads, brake linings/shoes.
Contaminated fuel
The clearing of fuel lines, filters, carburettors and pumps/nozzles.
Electrical accessories
Bulbs, lamps/lenses, batteries, fuses, wiring harness, wiring terminals and
remaking of disturbed electrical connections, car telephones.
Miscellaneous items
Air conditioning recharging, water ingress, exhaust system, auxiliary drive
belts, brackets, mountings, tappings, supports, fixings and fastening devices,
fuel tank, corrosion, rubber hoses, pipes and unions, all core plugs, air bags,
decarbonisation, and failures caused by the build-up of carbon deposits
(including burnt valves).
Extensions to Cover
In the event of a claim being accepted by us, you may, if applicable,
claim the following benefits, the maximum we will pay shall not exceed the claim
limit detailed on your schedule and provided that prior authorisation is given
by the administrator.
Vehicle Hire
In respect of car hire, up to £40 per day (including VAT) for a maximum
of 7 days. Car hire is only available when the manufacturer's recommended repair
time exceeds 8 hours. The period of hire does not include delays awaiting start
of repairs or delivery of parts.
Recovery
Towing charges up to an amount of £50 per occurrence (inclusive of VAT).
Continental Use
Cover is extended whilst the vehicle is in any country of the EU or EFTA
for a period of not more than 60 days in any 12 month period, the amount we
will pay is restricted to the equivalent United Kingdom rate for labour charges
and parts at manufacturer's list prices which are current at the date of the claim.
GENERAL INFORMATION Insurer
The insurer is UK Underwriting Limited on behalf of
AXA Insurance UK plc, registered number 78950,
a private company limited by shares and
incorporated in England whose head and registered
offices are 5 Old Broad Street, London, EC2N 1AD.
The insurer is authorised and regulated by the Financial
Services Authority.
Administrator
The administrator is Ybrain Cyf Limited,
T/A Warranty Works, whose registered office is
Pant Y Llyn, Llandrillo, LL21 0TE. Company Number
4108506 . The administrator is authorised and
regulated by the Financial Services Authority FRN313320.
Cancellation
You may cancel this cover within 14 days of receiving
your Policy Book and schedule with a full refund by writing
to the administrator at the address above. If you cancel after
such period no refund will be due.
Making a Claim
If you consider you have a claim,
DO NOT proceed with repairs until the claim is
authorised by the administrator. Your repairer
must telephone the administrator on 0800 0430917
and obtain a claim authority number prior to any work
being carried out. We reserve the right to subject the
vehicle to an independent assessment.
Complaints
If you have any enquiry or complaint about your policy, you should in the first
instance contact your supplying dealer or Warranty Works.
If you are not satisfied in the way a
complaint has been dealt with you may write
to the Head of Claims, UK Underwriting Ltd, 2 Gibraltar
House, Bowcliffe Road, Leeds, LS10 1HB. Independent advice
may be gained from the Financial Ombudsman Service at South
Quay Plaza, 183 Marsh Wall, London E14 9SR, Telephone 0845 080
1800. None of the above affects your statutory rights.
Law Applicable
Unless specifically agreed to the contrary prior to policy inception,
this policy shall be subject to English Law. The EEA State for the purposes
of the policy is the United Kingdom.
Policy Term
Cover is available for up to 36 months and will be detailed on your schedule.
Compensation
You may be entitled to compensation under the Financial Services Compensation
Scheme in the event that we are unable to meet our liabilities in full.
Language
This Policy is written in English and all communication entered into shall be in English.
Demands and Needs
The customer named on the registration form has purchased a vehicle and
believes this warranty would be beneficial to them. The customer has been advised
of the details of cover on the summary of cover, including the main benefits,
main exclusions and limitations of the cover, and is not aware of any other
insurance policy that they currently have that makes this cover unsuitable.
The customer is aware of their obligation to provide all material information
and has made a reasoned decision on the basis of the information provided in the
summary of cover, and also has a period of 14 days after the of policy documentation
to cancel the contract if they wish to re-consider their decision.
Status Disclosure
Warranty Works, an operating division of Ybrain Cyf, can only offer a product from a single provider, UK Underwriting Limited on behalf of AXA Insurance plc. We act as an agent of the insurer in respect of the sale of this product.
Ybrain Cyf is authorised and regulated by the Financial Services Authority, with a FSA registered number of 313320
which can be checked by contacting the FSA via the website of
www.fsa.gov.uk/register or by phoning 0845 606 1234. Our
company registered address is Pant y Llyn, Llandrillo, Corwen,
Clwyd, LL21 0TE.
If you need to register a
complaint please contact Warranty Works in writing
at the address above or telephone 0800 0430917.
If you cannot settle your complaint with us you may be
entitled to refer it to the Financial Ombudsman Service.
We are covered by the Financial Services Compensation Scheme.
You may be entitled to compensation from the scheme if we cannot
meet our obligations.
Additional Notes about these warranties:
UK Underwriting Limited on behalf of AXA Insurance plc
underwrites these warranties & commercial vehicle warranties.
Both UK Underwriting Limited and AXA Insurance plc
are registered at the Financial Services Authority (FSA)