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Just a small selection of the latest comments and feedback from our customers
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Mr Chipperfield
Customer-21-08-07 |
Many thanks for forwarding to me so promptly information on your companies warranties. This is an excellent service as I only requested the information the previous day. |
Mr Segal
Customer-20-08-07 |
Hi Stuart
I am blown away by the amazing service I've received from you guys. Thank you very much for everything, especially the communication and meeting of commitments. I'd like to assure you that I'll be recommending you to anyone and everyone that requires a vehicle warranty. |
Mr Francis
Customer-26-07-07 |
I would just like to inform you just how helpful Stuart Haskell was to me last week when I telephoned with a little apprehension whether to re-new my warranty. He gave me the confidence to move forward with your company and I feel more a ease again for yet another year of happy motoring. |
Mrs Clarke
Customer-29-06-07 |
Andrew & Stuart
I just wanted to thank you both for arranging the refund of the warranty and for being so understanding and accommodating. I'm very grateful. |
Mr Sargeant
Customer-29-06-07 |
Many thanks Stuart. It is refreshing to deal with someone who takes service seriously. I intend to offer warranties on all vehicles now. Your site has changed a bit, but I will have a good look through and you will see more business from me. |
Mr Hendzel
Customer-26-06-07 |
I can confirm from the initial contact made, throughout the whole period of negotiations and finally the issue of my policy document, which arrived the very next day after I paid for my policy, the staff at Warranty Works were courteous, friendly and extremely professional throughout. Calls were returned when promised, and all my queries were answered with quick and positive answers. The cover provided under the Platinum policy is excellent value, which I don't think can be matched by any other competitor. And finally, to be offered the third year FREE of charge, if you select to take out the 2 year option, is just the icing on the cake. Warranty Works are a credit to their industry and other, so called "Warranty companys" should take note and follow suit. |
Mr Richard Miller
Customer-20-03-07 |
And there we have exactly what I was talking about - first rate customer service to get back so quickly to an obviously irate customer (although to re-iterate, not irate at you)! I would never expect such an offer from any company and as a customer am more than overjoyed.This quick, professional response and extremely generous offer is one of a number of examples of how good the service has been. Thanks again for your response. |
Mr G Hughes
Customer-12-03-07 |
Many thanks for your sympathetic response to this. Unfortunately since purchasing the car I have lost my job, so this is much appreciated.Your refund of premium has come at the right time. |
Mrs Sharkey
Customer-07-03-07 |
To whom it may concern.
I have recently had a lot of trouble with my bmw and I would like to say a big thank you to yourselves now its fixed. Its been an on-going problem and the car is now running like new. Thanks for your help. |
Mr & Mrs Pattison
Customer-05-02-07 |
Dear Mr & Mrs Greenough
We have recently taken out a policy with your company and would like to express our appreciation with the way in which our application was dealt with by Mr Stuart Haskell.
At one stage we had concerns about some aspects of the policy. Mr Haskell however dealt with our concerns in a manner which is not experienced too often in this day and age. He provided us with a most satisfactory and extremely prompt response, answering all of our concerns in a most professional manner, and giving us the confidence to proceed.
We are not aware of the position held by Mr Haskell in your company, however, having run our own business for many years in the past, we would have been delighted to have had him with us. |
Mr Collins
Customer-13-11-06 |
Dear Stewart
Hope we got your name right.
My wife and I thank you very much indeed for your note and for the cheque enclosed. It was really kind of you to organise this and such a pleasant surprise. One again THANK YOU. |
Andrew Massey
Customer-06-11-07 |
Dear Warranty Works
I just wanted to let you know that the problem with my vehicle is now fixed and was fully covered by the warranty I took out with you. The garage were very impressed at the component coverage on offer and were surprised to get paid as quickly as they were.
I would also like to thank you for your own attention to my situation whilst the vehicle was being repaired. It is nice to talk to people who care!
Thanks for a wonderful service. |
Sarah John
Customer-22-01-08 |
Your site is very user friendly |
Mr D Holmes
Customer-12-02-08 |
Just wanted to say how impressed I am with the service you provide. Very helpful and friendly staff on the phone and when I had to make a claim one signature and it was all sorted no questions asked! Needless to say I will be recommending you to everyone I know! |
Richard Morris
Retail-28-02-08 |
Just a brief comment to thank the staff at Warranty Works for your exceptional customer service.
Following problems on my end with a payment date for a warranty, your staff could not have been more helpful, and I am again grateful for the fantastic service received.
As for reccomendations, I would reccoment Warranty Works to any person even considering a warranty on their car.
Truly brilliant - thank you.
Richard xxxxxxx |
Mrs Hedges
Customer-01-04-08 |
We want to thank everyone at Warranty Works for the wonderful service we have received. Your attitude to customer service is something other companies should follow. |
John Sutton
Customer-11-04-08 |
Thank you very much for all your help in arranging my warranty for me,It was not an easy choice as there is alot of companies out there doing the same,but aslong as you look after me should you need to there should be no problems.
ONCE AGAIN THANK YOU.
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